mgd188 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains precisely what data we collect, why we collect it, how we use and protect it, and what rights you have over your own information as an mgd188 account holder.
This Privacy Policy ("Policy") is issued by mgd188 ("we", "us", "our", "the Platform") and governs the collection, storage, use, disclosure, and protection of personal data provided by or collected from registered players, prospective players, and visitors to the mgd188 website accessible at https://mgd188.cam.
By creating an account with mgd188, making a deposit, or continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any provision of this Policy, you should discontinue use of the Platform and contact our support team to close your account.
This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and mgd188. Where this Policy refers to processing activities in connection with legal or compliance obligations, those obligations are governed by applicable international regulatory frameworks under which mgd188 operates.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
mgd188 collects personal data across the following categories, depending on how you interact with the Platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, KTP number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, registered city (e.g., Jakarta, Bandung, Surabaya) | Account communications, withdrawal confirmations, support |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri etc.), e-wallet IDs (OVO, DANA, GoPay, ShopeePay), transaction history | Deposit and withdrawal processing, AML compliance |
| Identity Documents | KTP scans, selfie photographs, proof of address | KYC verification, fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bet history, login frequency | Responsible gaming monitoring, service improvement |
| Marketing Data | Communication preferences, promotion responses | Personalised offers, campaign measurement |
mgd188 does not intentionally collect Special Category Data unless it is strictly necessary for the fulfilment of a regulatory obligation (for example, in connection with a responsible gambling assessment). Where such data is collected, it will be processed with heightened safeguards and will not be used for any commercial purpose.
mgd188 collects personal data through the following channels and mechanisms:
mgd188 processes personal data only where a valid lawful basis exists under applicable data protection law. The primary bases on which we rely are as follows:
Personal data collected by mgd188 is used exclusively for the purposes described in this Policy. Specific uses include the following:
We use your identity and contact data to create and maintain your mgd188 account, authenticate your identity at login, facilitate deposits and withdrawals via your chosen Indonesian bank or e-wallet, deliver game content, and process any bonuses or loyalty rewards credited to your account.
KYC documents (KTP, proof of address, selfie) are processed solely for the purpose of verifying your identity and confirming that you meet mgd188's minimum age requirement of 21 years. This processing is required by our international operating licence and cannot be waived.
Technical and behavioural data — including IP addresses, login patterns, device fingerprints, and transaction histories — is analysed by our security systems to detect and prevent fraud, money laundering, account takeover, and bonus abuse. Where suspicious activity is identified, we may suspend an account pending investigation.
Usage data — including session frequency, wager volumes, deposit amounts, and loss patterns — is monitored to identify players who may be exhibiting signs of problem gambling. Where such patterns are identified, our responsible gaming team may proactively reach out to the player, offer self-help tools, or apply protective restrictions in accordance with our Responsible Gaming policy.
Contact data and account history is used by our Indonesian-speaking support team to respond to player queries, resolve disputes, process self-exclusion requests, and handle complaints. Support interactions may be recorded for quality assurance and training purposes.
Where you have provided explicit consent, we may use your contact data and platform usage history to send personalised promotional offers — including deposit bonuses, cashback promotions, and seasonal offers tied to Indonesian cultural events such as Idul Fitri, Chinese New Year (Imlek), and Indonesian Independence Day (17 August). You may withdraw marketing consent at any time by contacting our support team.
mgd188 does not sell, rent, or trade your personal data to third parties for commercial purposes. Data is shared only in the following limited and controlled circumstances:
mgd188 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain session security, and to understand how players interact with our services. The cookies we deploy fall into the following categories:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential Cookies | Session authentication, security tokens, load balancing. Required for the Platform to function — cannot be disabled. | Session / up to 24 hours |
| Functional Cookies | User preferences (language display, lobby layout), responsible gaming reminder settings. | Up to 12 months |
| Analytics Cookies | Anonymised usage data — page views, feature engagement, session durations — to improve platform performance. | Up to 24 months |
| Marketing Cookies | Used only where explicit consent has been given, to measure promotional campaign effectiveness and personalise offers. | Up to 30 days (consent-based) |
You may control non-essential cookie settings through your browser preferences. Please note that disabling certain functional cookies may degrade your experience on the Platform. Essential cookies cannot be disabled as they are required for basic Platform operation and security.
mgd188 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with our data disposal procedures.
mgd188 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:
In the event of a data security incident that poses a risk to your rights and freedoms, mgd188 will notify affected players without undue delay and will take all necessary remediation steps. Players who suspect that their account has been accessed without authorisation should contact our support team immediately via live chat or at [email protected] (plain text — not a clickable link).
As an mgd188 player, you hold the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team or Data Protection Officer (see Section 15):
Request a copy of all personal data we hold about you, including the purposes for which it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the original purpose, subject to our legal retention obligations.
Request that we limit the processing of your data while a dispute regarding accuracy or lawfulness is being resolved.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another provider.
Object to processing based on legitimate interests or for direct marketing purposes, including profiling for personalised promotions.
Withdraw consent for marketing communications or non-essential cookies at any time without penalty.
Lodge a complaint with the relevant supervisory authority if you believe your data rights have been infringed.
mgd188 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or involves a high volume of data, this period may be extended by up to a further 60 days; we will notify you of any such extension within the initial 30-day window. There is no charge for exercising your rights unless a request is manifestly unfounded or excessive.
mgd188 strictly prohibits the use of the Platform by individuals under the age of 21 years. We do not knowingly collect personal data from individuals under 21. Age verification is conducted as part of the KYC process, and where it is determined that a player has provided false information regarding their age, their account will be immediately suspended, all balances will be forfeited, and any personal data collected will be deleted from our systems as promptly as our legal retention obligations permit.
Parents and guardians who have reason to believe that a minor under their care has registered an account with mgd188 are encouraged to contact our support team immediately at [email protected] (plain text — not a clickable link). We will investigate and take appropriate action without delay.
mgd188 operates internationally and, as such, your personal data may be transferred to and processed in countries outside of Indonesia where our servers, data processors, or third-party service providers are located. Where such transfers occur, mgd188 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within your home jurisdiction. Safeguards may include standard contractual clauses, binding corporate rules, or transfers to countries recognised as providing an adequate level of data protection. For further information about the specific safeguards in place for any international transfer, please contact our Data Protection Officer.
mgd188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our security infrastructure. When material changes are made, we will update the "Last updated" date at the top of this document and, where practicable, send a notification to your registered email address. Continued use of the Platform after the effective date of any revised Policy constitutes acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we protect your data.
For any queries, requests, or complaints relating to this Privacy Policy — including requests to exercise any of the rights described in Section 11 — please contact mgd188's Data Protection Officer (DPO) or our general support team through the following channels:
If you are not satisfied with our response to a data rights request or privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority under whose jurisdiction our operating licence falls.
Six concrete commitments that define how mgd188 handles your personal data every day.
mgd188 does not sell, rent, or trade personal data to advertising networks, data brokers, or any commercial third parties. Your information is used exclusively to operate your account and keep you safe.
All data in transit between your device and mgd188 is protected by 256-bit SSL encryption. Sensitive stored data — including KYC documents and bank details — is encrypted at rest on access-controlled servers.
You hold full rights of access, rectification, erasure, portability, and objection over your personal data. Submit a request to our Data Protection Officer and we will respond within 30 days — no fees charged.
We retain account and transaction data for only as long as required by our regulatory obligations — typically 5 years post-closure. All data is securely deleted or permanently anonymised upon expiry of the relevant retention period.
Personal data is shared with third parties only where strictly necessary — payment processors, KYC partners, and regulators. All third-party data processors are bound by formal data processing agreements and confidentiality obligations.
When this Policy changes materially, we notify registered players by email. We never bury significant privacy changes in small print — you will always know what has changed and why before the new terms take effect.
Contact our Data Protection Officer at any time, or explore our Terms & Conditions, Responsible Gaming page, and FAQ for related information.